Accessibility
We understand that everyone will engage with the Museum in different ways.
We want to support your needs and are working to improve access measures so you can enjoy the collection in a way that works for you.
This page is an ongoing process. If you can’t find the information you’re looking for, or would like to talk to us before your visit, contact us on 01535 642323 (voice) or by emailing [email protected]. Telephones and emails are answered Tuesday to Friday, 10am to 5pm.
Use the drop-down menu below to help plan your trip to the Museum.
Entering the Museum
The main entrance to the Museum is at the front of the building. A ticket is required to access the Museum through this entrance. Tickets can be bought online or in person at the Welcome Desk, at the back of the building.
At the main Museum entrance, there are two steps leading to the garden and then seven steps leading to the entrance. There’s no handrail available. A wheelchair ramp can be used to enter the garden.
For ramp-free wheelchair access to the Museum, make your way to the Welcome Desk at the back of the building for assistance. The wheelchair accessible route includes a doorway that's 55cm wide. You’re welcome to borrow a wheelchair that fits these dimensions. Please get in touch if you have a query about this. There is ramp-free access to the Museum shop via the Welcome Desk door.
You’re welcome to leave and re-enter the Museum whenever you like. There’s no limit to how many times you can re-enter the building during your visit.
Getting around the Museum
The Museum is a listed Georgian building with a challenging physical layout. Displays are located on the Ground Floor and First Floor of the building.
The historic rooms are small and the halls and stairways are narrow. Hip slings are available to borrow for carers who would prefer to carry toddlers around the Museum. Pushchairs can be collapsed and stored in the Museum shop.
To access the First Floor, there are 16 stone steps up a narrow staircase. A handrail is available. There’s no lift access to the First Floor. There’s a Ground Floor ticket option available if access to the First Floor isn’t possible for you.
Assistance animals
Registered Assistance Dogs are welcome at the Museum. This includes guide dogs, hearing dogs, seizure response dogs and diabetes alert dogs.
If you’d like to bring an emotional support animal (ESA) with you, please let us know before your visit. If we’re able to accommodate your ESA, you’ll need to carry them at all times while inside the Museum.
Large-print guides
Large-Print Guides are available to borrow during your visit. Please return after use.
Calm bags and sensory aids
Bags including ear defenders, a soft animal, sand timer, tangle toy, bubble fidget and magnifiers are available to borrow from the Welcome Desk. Please return after use.
Things to note before your visit
We don’t allow food and drink in the Museum, except for water. If you need a break for a snack or a drink, there’s seating in the foyer area and outside in the courtyard.
The Museum is closed on Tuesdays in the summer, and both Mondays and Tuesdays the rest of the year, except for Bank Holidays when we’re open. The Museum can get very busy on Wednesdays as we often have a lot of group bookings. Thursdays and Fridays tend to be quieter. Weekends can be busy, but it tends to be quieter in the afternoon.
The Museum is in an old stone building. The temperature is usually on the cooler side.
Museum location
The Museum is located on Church Street in the village of Haworth, West Yorkshire. The surrounding streets are steep and many of them are set with cobbles. The cobbles can be uneven and become slippery in wet weather.
Parking
There’s a Pay and Display car park adjacent to the Museum (Brontë Parsonage Museum Car Park). There are two Blue Badge Parking spaces available. There are two steps between the car park and a tarmacked ramp that leads to the Museum building (takes approximately two minutes).
Step-free access can be gained by following a footpath via West Lane into the village centre and turning right onto Church Street, following the cobbled street up to the Museum (takes approximately 10 minutes). Drop-off is available by the steps.
Public transport
The nearest train stations are Keighley (a 20-minute drive) and Hebden Bridge (a 25-minute drive). The nearest bus stop is North Street West Lane (a five-minute walk).
Ticketing
Ticket concessions are available for anyone in receipt of Personal Independence Payment. If you can only visit with the assistance of a carer, your carer will get free entry.
In case of emergency
As part of the Museum’s Health and Safety Policy, there’s a trained first-aider on hand in the Museum at all times. Staff members are trained to assist with the evacuation of the building in case of an emergency.
Visual story
Familiarise yourself with the Museum building ahead of your visit by using the Museum's Visual Story, which you can download below.
Accessibility guide
We’ve worked with AccessAble to create a detailed Access Guide. Trained surveyors visited the Museum to create an accurate and impartial guide to accessing our building. View our Access Guide here, or download it below.
Map of Haworth
It's all in the details
We're on the Bloomberg Connects app, enriching your experience with close-up images of our collections, audio descriptions of Brontë items and information about each of the rooms.